Returns & Exchanges

Return Policy

We are proud to offer a customer satisfaction guarantee on our products and pleased to accommodate returns or exchanges for FREE within 14 days of delivery. We just require a photo of the product and explanation (so we can improve our products) will before we begin the return.

I RECEIVED DAMAGED, DEFECTIVE, OR WRONG ITEM(S). WHAT SHOULD I DO?

Should you receive damaged, defective, or the wrong item(s), please contact us within 14 days from delivery date and specify the damage, defect, or wrong item(s) including a picture of the product received. Our team will then offer options for returning the defective products for a replacement or full refund. We will gladly send out a replacement of the original item(s) purchased, at no cost, as long as the merchandise is available.

Please note that the guarantee requires you to contact us first.

HOW CAN I TRACK MY RETURNS?

We will send you a return confirmation email once we have received your package and refund has been processed, you can also view the status of your return or exchange in your online order history.

WHEN WILL I RECEIVE MY REFUND?

A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned garments were not used. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund.

Note: Most financial institutions will take an average of 3-5 business days to process the refund, however, it could take longer. Please allow up to 7 business days for your financial institution to reflect the refund on your statement prior to contacting us. For more information, we recommend contacting your credit card provider.

WILL I BE REFUNDED MY SHIPPING COST?

If you are not satisfied with the product we do offer free replacement items or exchanges. We do not offer free shipping on returns and you will be responsible for the ship cost.